Writing

In Progress

Arranging a meeting

Confirming attendance at a meeting

Explaining a process

Proposing ideas to a manager or colleague

Accepting an invitation to an event

Requesting documents from a co-worker

Announcing the agenda of a meeting

Confirming/explaining travel arrangements

Apologizing for a delay in delivery

Thanking a co-worker for making the extra effort to meet a deadline

Following up on a first meeting/cold call

Thanking a client for purchasing a product or service

Invoicing for a product or service

Notifying co-workers of company news

Ordering a product or service

Continue Task

Level 4

Arranging a meeting

Write an email to a client to arrange a meeting.

Training

Finished 04 Mar, 2020

Review Retake Training

Skill: arranging to meet, organizing, suggesting a time and place, confirming, signing off

Type: email

Topic: design, meeting, hotel, restaurant, furniture

Lesson finished

Following up on a request for information

Responding to a request for replacement of a faulty product

Complaining about late delivery

Lesson finished

Inviting someone to an event

Requesting information about a product

Requesting to extend a deadline

Notifying co-workers of a change in procedure

Complaining about errors with a faulty product

Arranging a first-time meeting

Reminding a colleague about something (while you are on vacation)

Reporting back on a meeting

Negotiating business terms

Proposing a new product or service

Reporting progress on a project

Requesting information on the status of an order

Finished

Level 5

Following up on a request for information

Write an email to a client following up on a request for information about a product.

Training

Finished 25 Aug, 2020

Review Retake Training

Task

Finished 25 Aug, 2020

Gallery Model Answer

Skill: thanking, referring, recommending, describing, offering further contact

Type: email

Topic: external, retail, engineering

Level Chart

Use the can-do statements to find which level best describes you. The level is just a guide and you should feel free to study lessons above or below your level.

Level	Can-do Statement
10	I can: write most kinds of letters and reports, and take notes on non-routine matters; understand all documents except for the most specialized; express my point of view persuasively when dealing with clients, and speak effectively and at length at meetings; use the telephone persuasively and effectively.
9 8	I can: write most kinds of letters and reports with few errors; understand quickly most letters and documents with some dictionary help; deal with clients effectively, and handle non routine-matters outside my own area of expertise; use the telephone for most purposes.
7 6	I can: write more complex messages and non-routine factual letters, if my work is checked; understand most reports and non-routine letters, with the help of a dictionary; deal with clients and resolve most problems in my field of expertise; use the telephone with good understanding.
5 4	I can: write factual messages and routine letters if my work is checked; understand routine letters, and information about products or services that are familiar to me; deal with clients on routine matters e.g. taking orders and have short conversations e.g. talking about personal interests; use the telephone for routine messages e.g. arranging a meeting.
3 2	I can: write simple messages and letters. say and understand simple messages or instructions; deal with clients by asking and answering simple questions e.g. "Where is the bank?"; use the telephone for simple messages e.g. my train is late, I will arrive at 12 o'clock.
1 0	I can: I know some phrases in English, but I cannot communicate.

Writing for Business does not include any lessons at Levels 0-3 because students at these levels need more training on grammar and vocabulary before they can write simple messages and emails.
Check Help for more detailed information on how the levels compare against various international English test scores (like TOEIC, TOEFL and IELTS).